Delivery of fragile cargo as part of a combined cargo

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Delivery of fragile cargo as part of a combined cargo

Problem

A fragile cargo has arrived at a consolidation warehouse in China — crystal chandeliers for a shopping center in Samara. Such cargoes are shipped in separate containers, but due to delivery time restrictions, the cargo was sent to Russia as part of a combined batch. To protect the cargo from damage, a wooden crate of boxes was additionally installed, the completeness of the cargo and the integrity of the packaging were checked. The task was to load the chandeliers into the car and deliver them to the address of the consignee in Russia without violating its integrity.

Solution

The cargoes arriving at our consolidation warehouses are accepted by our employees, who personally carry out the reception, formation of the combined batch, inspection and packaging of the cargo. If necessary, our specialists will additionally fix it with special fixing devices that will ensure immobility, protect it from falling and bumps on the way. What is included in checking the cargo in the warehouse?

installation of an additional crate,
checking the cargo for the integrity of the package,
checking the packaging for damage,
fixing the overall dimensions,
weighing the cargo.

A business process was launched in the CRM system that allowed tracking all stages, checks, weighing, measuring, packaging and loading, accompanied by photo reports that were sent to the client.

Result

The fragile cargo from China was delivered to the customer on time without damage and additional costs. The client was informed about every stage of the transportation of his goods, thanks to the daily operational information of the managers ATC C&L.